^ [[Appendix G - Glossary - PM2]] # Business Process A business process is a set of defined ad hoc or sequenced activities performed in a repeatable pattern by an organisation in order to fulfil a business need; processes can be triggered by events and may have multiple possible outcomes; a successful outcome of a process will deliver value to one or more customers of the process. ___ Spanish Guide: [[Proceso de Negocio]] <-- [[Business Objectives]] --> [[Capability]]