^ [[4 Project Organisation and Roles]] # 4.9  Business Implementation Group (BIG) The Business Implementation Group (BIG) sits on the **[[requestor side]]** and consists of **representatives of business and user groups**. Coordinated by the Business Manager (BM), it is responsible for **planning and implementing the business changes** that need to be made for the organisation to effectively **integrate the project deliverables** into its everyday work. ## Responsibilities: - Analyses the **impact** of the project’s implementation **on ongoing operations**, existing **business processes**, staff and organisational culture. - Participates in the design and **updating of affected business processes**. - **Prepares** the affected business area for the **upcoming change**. - Advises the Business Manager (BM) on the **organisation’s readiness for change**. - **Embeds** the project **deliverables** **into business operations** and **implements** the **organisational change** activities that fall within the project’s scope. ## User Representatives (URs) User Representatives (URs) r==epresent the interests of the project’s end-users and are part of the Business Implementation Group (BIG)==. It is important to **designate User Representatives (URs) and involve them throughout the project**, keep them **up to date with developments** and provide them with a **sense of ownership**. User Representatives (URs) help **define project requirements** and validate them at regular intervals, ensuring that the final deliverables are **fit for the business** purpose. ## Responsibilities: - Help define the **business needs and requirements**. - Ensure that the project specifications and deliverables meet the **needs of all users**. - Review the **project specification** and **acceptance criteria** on behalf of the users. - ==Communicate and prioritise user opinions in the Project Steering Committee (PSC)== and ensure that these opinions are taken into consideration when decisions are made whether or not to implement a proposed change. - Participate in **demonstrations** and **pilot phases** as needed. - Perform [[User Acceptance Test (UAT)|user acceptance tests]]. - **Sign off on user-related documents** (requirements document, deliverable acceptance testing, etc.). - **Guarantee business stability** during the transition towards the new operational state. ___ Spanish Guide: [[4.9 Grupo de Implementación en el Negocio (GIN)]] <-- [[4.8 Project Manager (PM)]] --> [[4.10 Project Core Team (PCT)]]